GUARANTEED DELIVERY FOR THE HOLIDAYS ORDER BEFORE 12/19
EXTENDED RETURNS UNTIL 01/15
Estimated delivery date : 16 Dec - 17 Dec
Estimated delivery date : 16 Dec - 17 Dec
This item contains a minimum of 50% recycled material in its main component.
Choosing recycled materials represents a responsible alternative that helps preserve natural resources by reusing existing raw materials.
In the spirit of transparency, we have partnered with Fairly Made to review our supply chain. Information about the origin, manufacturing, and environmental impacts of our products is now available.
For Outlet items, delivery is offered within 7 to 10 working days, only available by standard home delivery. For other items, delivery is offered within 2 to 3 working days, at home, at a relay point or in a boutique.
Standard home delivery: 7-10 days* - FREE
*Home deliveries are made from Monday to Friday, excluding public holidays.
Exceptionally, during Outlet sales, returns are at your expense. The amount of €7, corresponding to return costs, will be deducted from your refund.
Except for Outlet items, returns are free of charge.
You have 15 days from the date of receipt of your order to change your mind. During this period, you must exercise your right to return an item by printing out the prepaid returns label via your 'My account' area or the 'Order tracking' page.
You then have 15 days from the date your returns label is generated to return your parcel to us. For more information, please consult our General Terms and Conditions of Sale.
You cannot exchange or return to a store items bought during an online Last Chance or Outlet sale.
A doubt, a question? Find the answer in the FAQ.
Our advisers are available Monday to Friday from 9 a.m. to 7 p.m. and Saturday from 10 a.m. to 5 p.m.
Ask your question directly to one of our online advisors.
By phone +41 225 675 809 (free service and call).
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